Dynamics 365 CE (Customer Engagement) Engineer

Werken als Dynamics 365 CE Engineer bij Eneco

Kom werken bij Eneco en speel een cruciale rol in het ontwikkelen en onderhouden van ons Customer Engagement-platform. Dit platform ondersteunt miljoenen klantinteracties binnen de B2C-waardeketen. Je ontwierpt, bouwt en optimaliseert oplossingen die zorgen voor naadloze klantreizen, verbeterde operationele efficiëntie en bedrijfsgroei.

Je komt te werken in een multidisciplinair productteam dat verantwoordelijk is voor kritieke klantbetrokkenheidscapaciteiten. Samen met gedreven collega's zoals Dynamics-engineers, Azure-engineers, architecten en productmanagers bouw je aan een modern CRM-landschap. Je krijgt de kans om direct bij te dragen aan een betere klantervaring en tegelijkertijd een steentje bij te dragen aan de energietransitie.

Wat wij bieden

Eneco biedt een uitdagende werkomgeving waarin eigen initiatief, samenwerking en continue groei centraal staan. Je krijgt de ruimte om je technische expertise verder te ontwikkelen en te werken aan impactvolle projecten binnen de energiesector.

Solliciteer nu via de knop en versterk ons team!

Belangrijkste verantwoordelijkheden

• Design, develop, and maintain Dynamics 365 CE solutions supporting customer-facing business processes.

• Build custom business logic using Dataverse plugins, custom APIs, JavaScript, and C#.

• Configure and extend Dynamics 365 CE using platform capabilities and best practices.

• Develop and maintain custom workflow activities and other platform extensions.

• Develop and support integrations between Dynamics 365, Azure services, and other enterprise applications.

• Create and maintain Azure Function Apps and event-driven solutions to support platform integrations and automation.

• Work with Azure services such as Azure Functions, Service Bus, Logic Apps, Storage Accounts, and Managed Identities.

• Help ensure seamless connectivity and reliable data exchange across enterprise applications.

• Troubleshoot production issues and ensure platform stability, reliability, and performance.

• Identify opportunities to optimize existing solutions and improve development practices.

• Apply software engineering principles, clean code practices, testing, and maintainable solution design.

• Collaborate with stakeholders to translate business requirements into scalable technical solutions.

• Contribute to architecture discussions and help shape the future CRM landscape.

• Work closely with Dynamics engineers, Azure engineers, architects, product managers, and business stakeholders.

• Maintain technical documentation and ensure compliance with security and governance standards.

• Participate in code reviews, testing activities, and release management.

• Contribute to continuous improvement initiatives across the platform and development lifecycle.

• Support automated deployments, source control, and CI/CD practices using Azure DevOps.

Vereisten

• 3–8 years of experience working with Microsoft Dynamics 365 CE and the Microsoft Power Platform.

• Strong experience configuring and customizing Dynamics 365 CE solutions.

• Experience developing Dataverse plugins, custom workflow activities, custom APIs, and integrations using C# and .NET.

• Experience designing and implementing integrations using Azure services such as Azure Functions, Service Bus, Logic Apps, Storage Accounts, and Managed Identities.

• A good understanding of Dataverse architecture, its security model, business processes, and solution management.

• Experience with JavaScript, TypeScript, Power Automate, and Model-Driven Apps.

• Familiarity with Azure DevOps, CI/CD pipelines, automated deployments, and source control.

• Strong troubleshooting and root-cause analysis skills.

• An understanding of software engineering principles, clean code practices, testing, and maintainable solution design.

• A proactive mindset with a passion for continuous improvement and knowledge sharing.

Secundaire arbeidsvoorwaarden

• Extra beloning (bijv. 13e maand, vaste eindejaarsuitkering)
• Prestatiegebonden beloning